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Return policy

Your satisfaction is our priority!

At SnapTap, we are committed to providing the highest quality products and guaranteeing your satisfaction. If, for any reason, you're not completely satisfied with your purchase, we're here to help.

Return conditions

Return time

You have 30 calendar days from the date of receipt of your item to return a product.

Item status

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

Proof of purchase

Proof of purchase or receipt is required to process your return.

Return process

Contact us

To initiate a return, please contact our customer service department at the following email address: support@snaptapreview.com. Please provide your order number, product details and reason for return.

Return instructions

Once your return request has been approved, we will send you detailed instructions on how to return your item. Please follow these instructions carefully.

Return shipping costs

Return shipping costs are at the customer's expense, unless the return is due to an error on our part (defective or incorrect product).

Refunds

Article inspection

Upon receipt of your return, we will inspect the item to ensure that it meets our return policy.

Repayment terms

Once the inspection is complete and the return is approved, we will process your refund. You will receive credit to your original payment method within 7-10 business days.

Non-refundable items

Some items cannot be refunded, including gift cards and sale items.

Exchanges

If you wish to exchange one product for another, please follow the return process for the original item and make a new purchase for the desired product.

Assistance

If you have any questions about our returns policy, please contact our customer service department at support@snaptapreview.com. We're here to help you every step of the way.

We thank you for your trust and understanding.

SnapTap, your trusted partner for innovative and effective solutions.

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Free shipping on all orders above 30$

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Satisfaction guaranteed

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